← Instructional Design · Project Management
Case Study
20 Below’s Skill ladder began with Novice, a first step meant to show early progress. Playtesters complained about it, and the team raised a concern. The numbers confirmed it: at low Attributes, a Novice rolled worse than someone with no training at all. I kept it at first, then retired it three days later. Retiring it well meant making sure it didn’t punish players somewhere else, and carrying every saved character across.
A Skill roll in 20 Below is 2d10, and you succeed at or under a target. An Untrained character ignores their Attribute: the target is the Difficulty alone. A Novice adds the Attribute, but rolls at Disadvantage, three dice with the highest two kept. The rules promised that each tier was strictly better than the last.
That was true for most characters. It wasn’t for the ones with the lowest Attributes. For them, the Disadvantage cost more than the Attribute added. So a new player who put their first point into a Skill got worse at it.
Spent a point on training and rolled worse than if they hadn’t.
Was told each tier was strictly better, which the dice didn’t bear out.
Had Novice Skills saved on a character, and needed them to follow the rules without losing anything.
Wanted to try the new ladder without starting a character over.
The concern came from the table first: playtesters complained, and the team raised it. That is why the simulations were run. They used our five test characters, who have the same score in every Element, from Fragile Frankie at 1 to Maxed Maggie at 10. The exact odds settled it.
It took five decisions, made over three days.
The finding came up while the movement chapter was being written, and I ruled on it there: leave it. Movement has nothing to do with Skill use. The roll in that chapter is Athletics, an Everyman Skill, so every character starts it at Trained and Novice never comes into play. A player can also argue a different Element with a Descriptor.
Taken up on its own, as a question about Skill use, the answer was different. My ruling: “the disadvantage is too punishing for all of the players.” Novice came out of the rules, the book, the Creator, the character sheet, the Battle Tracker and both Owlbear extensions.
There were two ways to renumber the ladder. Tier + 1 would shift every Skill’s dice down one step. Keep by name leaves a Trained Skill with Trained dice. Tier + 1 would have taken a die off everyone’s free Social attack, because Persuasion is an Everyman Skill and starts at Trained. My ruling: “removing the novice penalty was to prevent punishing the players, reducing the damage allowed is punishing them in a different way.” So dice stay with the name, and the weapons that sat at Novice move into Trained. Nobody loses reach.
Characters already existed, so the change had to reach them without anyone losing what they’d paid for. A character saved on the old ladder is converted when it opens, in the Creator, the character sheet, the Battle Tracker and the Owlbear sheet. Every tier keeps its name, and Novice becomes Trained. Anything paid for with Discretionary points or XP is recounted on the new rungs. A purchase that only paid for the old Novice rung gives its points back, and the Creator says once, in plain words, what changed.
My players were building and testing characters, so the Skills step gained a Reset Skills button. It puts every Skill back where a new character starts and returns every point spent on Skills: the pool, Discretionary points and XP. The same day, a player’s character was reading −1 Skill points. It traced to a gap: a creation step let you lower something below what Discretionary points had paid for, and a later refund took it under its floor. Every creation step now stops at that floor: Attributes, Skills, Resources, Gift Levels and Gift Adders.
Training is never worse than not training now. The first rung is Trained, it costs half the creation points it did, and every rung above it is cheaper too. No one lost dice or reach in the change. Saved characters came across with their Skills named as before, points back where they’d paid for the old rung, and a notice saying what changed. Players testing builds can reset their Skills and try again.
What this doesn’t show yet is the table’s verdict. The playtesters who raised Novice are the ones who’ll say whether the new first rung feels right, and their next sessions are the real test.
| Rulings | Me, as producer |
| The complaint that started it | The 20 Below playtesters |
| The concern that led to the simulations | The 20 Below team |
| Simulations, option tables, Package Deliverables and figures | Claude (AI assistant), checked by me |